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Service
On site sale All kind customers are welcome to Floor-stone.com retail store on 5465 Tulane Drive, Atlanta, GA 30336. (see map for drive direction) . Showroom We have shoowroom on site with our knowledgeable and professional sales team to assist your needs. Online request and Telepnone request: All the customer's requests are welcome online and on telephone. Our sales representatives will give you satisfied reply. Please call 1-888-699-1937. Or e-mail to customer.service@floor-stone.com . Online request click here . |
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| Sample
Service
We
will provide 4"x4" or 6"x6" samples of current stock upon request.
these samples will be sent via UPS ground at no charge. Also, other sized samples are
available upon request at the normal charge. Customer will request free samples for one
pc/set. 12"x12" sample set may be charged excluding one small piece of re-sample
items. For any next day air or other service shipping cost will be C.O.D. at consignee's
expense. Sample Request online, click here Sample request Form |
Payment Service All
the major Credit cards are accepted. Return All returns must be pre-authorized by Floor-stone.com. Return & Credit Form Feedback Welcome to our feedback field. please click here tell us your comments.
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Delivery Our Truck Team will delivery your slab order within the Southeast area. Please call your sales representative. Slab Delivery Due to the high volume of deliveries made everyday by our trucks, we would like to remind everyone of our delivery policy. Please make every effort to plan ahead so that we are able to maintain our timely delivery. Because our delivery policy is "tailgate drop", it is important that our driver are met at the time of delivery. Frequently, our drivers arrive to find no one to accept their deliveries or to assist them in unloading. we require that someone be available to receive, assist and sign for materials in good condition. We are not responsible for any marks or scratch, or damages of the slabs after this sign.
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